The alimora.eu website is managed by the company Gog data d.o.o. Cresnjevec ob Dravi 25, 2352 Selnica ob Dravi Slovenia M: 041 319 701 E: info@alimora.eu Current account: opened on DELAVSKA HRANILNICA D.D. Ljubljana IBAN SI56 6100 0001 2547 District Court in Maribor Share capital: 7,500 € Type of offer online sale. The clothes are sent by the provider to customers through the provider Pošta Slovenije. On the day the package is mailed, the customer receives an email notifying them that the package has been mailed.
The company Gog data d.o.o., Cresnjevec ob Dravi 25, 2352 Selnica ob Dravi undertakes to always provide the buyer with the following information:
company identity (company name and registered office, tax number, register entry number),
contact addresses that enable fast and efficient communication (e-mail and telephone),
method of payment and delivery,
all prices must be clearly and unambiguously set, it must be clear whether they already include tax and any other duties,
availability of products (deadline for delivery of an individual product)
essential characteristics of the goods or services (including after-sales services),
terms of delivery of the product or execution of the service (method, place and deadline of delivery),
time validity of the offer,
the complaint procedure must be clarified, including all details of the contact person or customer service,
the period within which it is still possible to withdraw from the contract and the conditions for withdrawal; in addition, also about if and how much it costs the customer to return the product.
Purchase process When the user selects a product or products and places an order with a confirmation on the PURCHASE button, the online store automatically creates and sends him an e-mail with order details (products, prices, quantities, user data…). In the following, the procurement procedure is divided into three parts:
The order was accepted
Upon successful submission of the order, the buyer receives an e-mail notification that the order has been accepted.
Order completed and shipped
The provider reserves the right, if necessary, to call the customer on his contact phone number or write to his e-mail address if he needs more information to perform the order. The bidder packs the goods, sends them and notifies the buyer by e-mail within the promised deadline. If the customer orders a package, he will also receive an e-mail that the product has been sent by mail. The right to withdraw from the purchase or return of goods Natural persons may, within the legally prescribed period under the Consumer Protection Act, notify the company in writing of the withdrawal from the contract and return the received goods in accordance with the law. The products must be unused and undamaged, otherwise the provider refuses to withdraw from the purchase and refund the purchase price. The provider returns the purchase price (purchase price of the product, reduced by delivery costs and any other payment costs, eg commissions for payment by bank transfer, credit card, Paypal and similar means of payment) no later than 14 days after receiving notice of withdrawal and fulfillment of the above conditions. . The purchase price for returned items will be transferred to your transaction account or, by agreement, the purchase price will be counted as a credit for the next purchase. The buyer is liable for a decrease in the value of the goods if the decrease in value is the result of conduct that is not necessarily necessary to determine the nature, properties and functioning of the goods. Payment Upon confirmation of the order, the buyer selects the desired option of payment for the goods:
Cash on delivery.
Delivery by Pošta Slovenije. In the order process, it is also possible to choose delivery to a parcel machine or petrol station. Delivery time depends on Pošta Slovenije. It is usually the next working day, and practically all shipments are delivered within three days. When ordering, you can select the payer’s address and delivery address separately. As a delivery address, you can therefore specify any address where someone will be more likely to be at home at the time of delivery and will pick up the product. In case you are not present at the arrival of the postman (usually in the morning), you can pick up the shipment at the nearest post office. If you do not pick up the shipment at the post office within the said deadline, Pošta Slovenije will send the product back to the provider. Upon resending, the customer will be charged for all costs of sending and processing the order (repackaging, re-posting, recording in the programs of submitted shipments). If you do not pick up the package at the post office, this is not justified as a withdrawal from the order and a refund request. In this case, you pay the costs of sending and processing orders, and after receiving these costs, the provider will send you the product again. The provider will inform the customer via e-mail on which day he sent the ordered product to the post office. So the buyer can more anticipate postal delivery. Personal collection Personal collection of the product at the company’s headquarters is not possible. Delivery price Delivery for the product and order processing is, at the regular price, 5 € with VAT. On the website, the customer can enter the form for obtaining a code for a special reduction in the price of delivery, if such a campaign is currently valid. For delivery abroad, the actual costs of postage are calculated according to the price list of Pošta Slovenije, regardless of the value of the purchase. You can check the price list here (link: https://www.posta.si/zasebno-site/Documents/Ceniki/Cenik-postnih-storitev-mednarodni-promet.pdf) Validity of the offer When buying, the prices are valid at the time of order confirmation. All prices are shown net, VAT is shown separately. The buyer pays the total price, which includes VAT. Prices in the online store are subject to change without notice. Prices are valid only for purchases in the online store on alimora.eu and may differ from regular prices at other points of sale. Images can only be symbolic and do not always fully reflect the real situation. The company Gog data d.o.o. has the right to change prices if they have been entered incorrectly in the database of the online store. He must inform the customer who has already ordered or paid for the offer in advance and agree on the course of the order.
Sold out stocks
In cases of increased demand, the product may be sold out, but this is not yet stated on the website. In such cases, we will notify you as soon as possible and provide information on the delivery time. We kindly ask for your understanding.
Security Store Manager Gog data d.o.o. uses appropriate technological and organizational means to protect the transfer and storage of personal data, orders and payments. Archiving contracts An online purchase contract is permanently stored with the company that issued the invoice.
Communication The user who manages the online store Gog data d.o.o. may contact the user via remote communication means, if necessary and the customer does not object. Advertising e-mails In accordance with ZVOP1 and GDPR, the provider may send additional information about its offer to the buyers of any offer. In the case of customers, no additional consent is required to send information or an offer. However, visitors to the alimora.eu website who do not purchase any product can subscribe to receive e-newsletters where they can agree to receive information or an offer from the provider. The information or offer will relate to the field of (digital) marketing and sales. Each email contains a link to unsubscribe from receiving emails. Unsubscribe occurs from only one database of message recipients. If a person has signed up to receive messages via various forms (eg e-news; e-book, discount code, etc.) he will still remain in the database of e-mail recipients.